Hello you can contact us on
support@councilexchangesite.co.uk
Please allow 2 working days for a reply.
This excludes bank holidays and weekends.
Before contacting us you can use the options below to reset your password or check account.
You can check the status of your account using the links below
Enter your registered email address below to get a new password sent to your email.
Check if you are registered with us. Enter your email below
Cancelling A Paypal Subscription
To cancel a paypal subscription you may have with us, please email us with your correct username asking for the subscription to be cancelled.
Or follow these instructions.
1. Login to your paypal account
2. Click activity or history
3. Look for payments sent and find the payment made to us.
4. Click on this and then click cancel subscription at bottom of page.
This will cancel your subscription staright away and your account will expire on the next renewal date.
Once cancelled no further payments will be taken.
Let Us Cancel The Subscription
As we deal with all enquiries via email only, You can use the form below to submit a cancellation request.
Once submitted you will receive a ticket id and we will cancel the subscription for you shortly.